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Terms of Service

Last updated: April 29, 2026

These Terms of Service (the "Terms") govern your access to and use of Revent CRM (the "Service," "Revent," "we," "us," or "our"), a customer relationship management platform for event production companies. By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Accounts

To use Revent you must register an account on behalf of yourself or a company you are authorized to bind. You agree that the information you provide is accurate and that you will keep it current. You are responsible for safeguarding your sign-in credentials and for all activity under your account. Notify us promptly at ryan@elitesoundevents.com if you suspect unauthorized access.

2. The Service

Revent gives event production companies tools to manage contacts, deals, events, crew, inventory, quotes, invoices, contracts, and related communications. We may add, improve, or remove features from time to time. We will give reasonable advance notice before removing or materially changing features that are central to the Service.

3. Subscriptions, Trials, and Billing

Access to Revent is offered on a subscription basis. Pricing for each plan is shown on our pricing page and is incorporated into these Terms. Free trials, if offered, convert to paid subscriptions at the end of the trial unless cancelled before that date.

  • Subscription fees are billed in advance for the chosen interval (monthly or annually) and are non-refundable except as required by law.
  • We may change subscription pricing with at least 30 days' notice; new pricing applies at the start of your next billing period.
  • You are responsible for all taxes (excluding taxes on our net income) associated with your purchase.

4. Customer Data

You retain ownership of all data you submit to the Service ("Customer Data"). You grant Revent a non-exclusive license to host, copy, transmit, display, and process Customer Data solely as necessary to provide and improve the Service for you. We process Customer Data in accordance with our Privacy Policy.

5. Acceptable Use

You agree not to, and not to allow any user to:

  • Use the Service to violate any law or infringe the rights of any third party.
  • Send unsolicited bulk communications, spam, malware, or other abusive content.
  • Reverse engineer, decompile, or attempt to bypass technical limitations of the Service.
  • Use the Service to build or improve a competing product, or to scrape or copy substantial portions of the Service for redistribution.
  • Upload content that contains personal data of others without a lawful basis.
  • Probe, scan, or test the vulnerability of the Service except as part of a coordinated disclosure we have authorized in writing.

We may suspend or terminate accounts that violate this section. In urgent cases (active abuse, security risk, or unlawful conduct) we may suspend without notice and notify you afterwards.

6. Third-Party Integrations

The Service can connect to third-party products such as Google (Gmail, Calendar, OAuth), Twilio, QuickBooks, Stripe, and DocuSign/Lumin. Your use of those products is governed by their own terms, and we are not responsible for the acts or omissions of the providers of those products. You authorize Revent to access those products on your behalf using credentials you supply, only to the extent needed to perform the features you have enabled.

7. Intellectual Property

Revent and its licensors retain all right, title, and interest in and to the Service, including the software, the user interface, and all content other than Customer Data. You may not remove or alter any proprietary notices on the Service.

If you give us feedback or suggestions about the Service, you grant us a worldwide, royalty-free, perpetual license to use that feedback to improve the Service. You are not required to give feedback.

8. Confidentiality

Each party may receive non-public information from the other ("Confidential Information"). Each party will protect the other's Confidential Information using the same degree of care it uses to protect its own confidential information of like importance, but no less than a reasonable standard of care, and will not use or disclose it except as needed to perform under these Terms.

9. Term and Termination

These Terms remain in effect while your account is active. You may cancel your subscription at any time through the Service or by contacting us. We may terminate or suspend the Service for material breach of these Terms after a reasonable cure period (or without a cure period for repeat or material breaches that cannot be cured).

Upon termination, your right to access the Service ends. We will, upon written request made within 30 days of termination, make Customer Data available for export. After that period we may delete Customer Data; see our Privacy Policy for retention details.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. NOTHING IN THESE TERMS LIMITS WARRANTIES THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU TO US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

12. Indemnification

You agree to defend, indemnify, and hold harmless Revent and its affiliates from claims brought by a third party arising out of (a) your use of the Service in violation of these Terms, (b) Customer Data you submit, or (c) your violation of any law or third party right. We will give you prompt notice of any such claim, allow you to control the defense (with counsel reasonably acceptable to us), and reasonably cooperate with you at your expense.

13. Changes to These Terms

We may update these Terms from time to time. We will give at least 30 days' notice for material changes by email or through the Service. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you object, you may terminate your subscription before the changes take effect.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Travis County, Texas, and the parties consent to the personal jurisdiction of those courts.

15. Miscellaneous

These Terms are the entire agreement between you and Revent regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign these Terms without our written consent. Failure to enforce a provision is not a waiver of our right to do so later.

16. Contact

Questions about these Terms can be directed to:

Revent CRM
c/o Elite Sound Events
Email: ryan@elitesoundevents.com

See also our Privacy Policy.